Microsoft 365 Copilot is a new AI-powered feature that is integrated into the office apps people already use every day, intended to free them to focus on the most important work and less on the busy work.
It is touted as a whole new way to work! Copilot in Word writes, edits, summarizes, and creates right alongside the user. It can add content to existing documents, summarize text, and rewrite sections or the entire document to make it more concise. Copilot in Microsoft Dynamics 365 Sales and Viva Sales helps sellers dramatically reduce the time they spend on clerical tasks. Copilot in Dynamics 365 Customer Service empowers agents to deliver exceptional customer care. Copilot in Dynamics 365 Customer Insights and Dynamics 365 Marketing empowers marketers to simplify their workflow in data exploration, audience segmentation and content creation.